First 30 Days of Purchase
DebtCleanse offers a 100% money back guarantee for all services / subscription charges if cancelled within the first 30 days of the purchase. This policy includes Enrollment Kits.
30 Days After Purchase
DebtCleanse does not offer a 100% money back guarantee after the first 30 days of services / subscription.
When cancelling a monthly subscription 30 days after purchase, all future charges associated with your monthly subscription will cease. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.Returns
All returns, whether by a Member or Advocate, must be made as follows:
I. Obtain Return Merchandise Authorization (RMA) from Debt Cleanse via email or phone.
II. Ship items to the address provided on RMA form.
III. Provide a copy of the invoice with the returned products. The invoice must reference the RMA and include the reason for the return.
IV. Ship the product back in the manufacturer’s box exactly as it was delivered. All returns must be shipped to Debt Cleanse prepaid, as DebtCleanse does not accept collect on delivery (C.O.D.). Any loss or damage occurred during the shipment of the returned product shall be borne solely by the Member or Advocate returning the product. If the returned product is not received at Debt Cleanse distribution center, it is the responsibility of the member or Advocate returning the product to trace the shipment and no credit will be applied. *Unopened products must be in resalable condition (i.e., unused, unopened, not expired).